About the Role
The Pool Deck Supervisor is responsible for supervising and administering swimming lessons and to communicate regularly with parents in order to provide quality swimming programs and services.
Job Duties:
Monitor check in and check out of swim lessons.
Ensure that teachers are teaching to Kids Club standards.
Monitoring and updating digital skill cards and assisting the instructors in ensuring they are teaching skills kids need to pass levels.
Communicate and create strong relationships with parents (and document) on a daily basis.
Communicate with instructors on a daily basis regarding class updates, schedule updates, new students, class management, child skill progression and overall group management.
Responsible for specific training of instructors during the year, in assistance with the Aquatics Director.
Oversee swim instructors and ensure they are teaching quality lessons
Update and review rosters daily to ensure parents are communicated with regarding level placement, time in level, absences and skill development.
Be liaison between instructors and parents regarding advancement and student progression. Communicate with parents to inform them on skill development and potential development.
Responsible for addressing complaints from customers and resolving problems in a customer service friendly way. Communicate with parents regarding excessive absences, issues and dropped classes.
Responsible for pool chemical checks and record.
Communicate with Aquatics Director and Assistant Aquatics Director on a daily basis regarding current or potential issues. Also to ensure that standards are met and ask for assistance when needed.
Requirements
Hours will be evenings and weekends.
Education:Â
High School Diploma, or GED (some college preferred)
Experience:
2 years Swim Instructor experience
Management experience (preferred)
Customer Service Experience
Licenses / Certifications:
Red Cross Lifeguard and First Aid (preferred)
Red Cross CPR
Knowledge, Skills, Abilities and Other Characteristics
Ability to learn our Swim Program and adapt to our teaching methods.
Ability to swim and knowledge of swim programs
General knowledge of pool pump room operations
Ability to multi-task, make decisions easily and quickly
Ability to learn new programs
Ability to resolve conflicts in a professional, tactful manner
Ability to build relationships with parents and children
Comfortable working with all age groups, including children
Strong problem-solving and organizational skills
Ability to lift children, if needed.
Benefits:
50% off lessons & events for your children
Sick Pay
Free Jungle play for family members
Bonus pay available
Pay: $18.00 – $20.00 an hour, depending on experience.
Expected hours: 20 – 30 per week
To apply you may fill out the application below or complete an application at Kids Club Fun & Fitness at 13914 NW 3rd Court, Vancouver, WA 98685. No phone calls, please.